The use of your personal data is governed by this Privacy Policy, elaborated in accordance with the legislation in force regarding the protection of personal data.
- Responsibility for data processing
The responsibility for the processing of personal data is ensured exclusively by Arqliz Properties, Lda., with the number of legal person 516284282 and Real Estate Mediation License number 19529.
- What personal data we collect and how it is used
We collect data such as phone number, email address, address, whenever you hire our services. In case of purchase, sale, lease, exchange on a property, we can:
- Collect a telephone number to enable contacts, organize visits to the property, and provide up-to-date information on any proposals relating to the property;
- When you contact us for information about buying a particular property, we use your contact to reply to you, which may include sending you information about other properties as an alternative so we can help you with your search.
- We collect personal data in connection with the contracting of our services and in fulfilling the contractual obligations to which we are aggregated;
- In the context of real estate mediation, we may share your personal data with lawyers and solicitors acting on behalf of the parties in the mediated business and/or to facilitate its completion and perfection;
- Also in the field of real estate mediation, we may share your personal data with other licensed real estate agents who intervene in the mediated business, in order to facilitate its completion and perfection;
- If you are not the owner of the property, we will ask for details about your legitimacy to act in representation in the business, such as a power of attorney or other instrument of representation;
- We collect your bank account details to provide for advance payments due to you under the contracted services;
- If you wish to purchase a property we have for sale, we may collect personal data that allows you to meet your specific preferences or needs.
- How we protect your personal information
The protection of your personal data is very important to us and we apply measures to prevent unauthorized access to your personal information such as:
- Existence of customer files stored in secure customer management systems and their access is reserved to those who, within the company, need access to their personal data for legitimate and proven business purposes;
We guarantee that access to personal data is restricted to employees of Arqliz Properties, Lda. according to the need for knowledge of the information.
- How long do we keep your personal data?
The period during which we retain your personal data varies depending on the type of service contracted. The retention period may be longer than the period of the provision of the service under legal or regulatory obligations.
- Updating your personal data
If you would like to verify, change or void your personal information, please contact us at info@arqlizproperties.pt.
- Privacy Policy Changes
In the future, we may need to modify or update this policy, either due to changes in legislation or to cover new internet developments. Therefore, we reserve the right to make any changes to this effect and ask that you visit this page regularly, as such changes may affect you as a visitor to our website.